Shipping policy
SHIPPING METHODS:
We offer the following shipping methods:
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Free Next Day Delivery: Orders are processed same day, and delivery typically takes 1 business day.
ORDER TRACKING:
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through our website or the carrier's website.
SHIPPING RESTRICTIONS:
At this time, ANUBYS ships to addresses within United Kingdom and Ireland. We are working to expand our shipping capabilities to reach more dog lovers globally.
INTERNATIONAL SHIPPING:
For international orders, please be aware that additional customs duties and taxes may apply upon delivery. ANUBYS is not responsible for these fees, and they are the responsibility of the customer.
ORDER PROCESSING:
Orders are processed and shipped during regular business hours, Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.
SHIPPING DELAYS:
While we strive to provide accurate delivery estimates, please note that shipping delays may occur due to unforeseen circumstances, such as weather, carrier issues, or peak holiday seasons. ANUBYS will do its best to communicate any potential delays and provide updates on the status of your order.
LOST OR STOLE PACKAGES:
ANUBYS is not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the carrier directly to file a claim.
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team at Hello@anubys.co.uk.
Thank you for choosing ANUBYS for all your dog accessory needs!